What are service business franchises? Simply put, service business franchises are businesses that offer a specialized service to their customers. There are many different service business franchises verticals out there including business to consumer driven models such as dry cleaning franchises and shipping agencies, and there are business-to-business service (B2B) models including staffing agencies, printing consultancies and financial services.
When considering franchise ownership, always keep your end customer in mind. Whatever industry you prefer, whatever service business franchises you are considering, customer service always plays a critical role in your day-to-day operations. Business to consumer service business franchises tend to offer more customer service touchpoints over the course of a regular day, and a greater number of quick transactions.
On the other hand, the B2B service industry relies heavily on longer standing, nurtured relationships and a higher level of networking. Word of mouth is incredibly important to service business franchises. After all, part of what you’re selling is the service itself – which includes intangibles such as reliability, trust and experience. Service business franchises often build their reputation on franchise owners with a natural ability to sell their service to a need through confidence and trust.